UX designer at KBC Bank

UX designer at KBC Bank

UX design and prototypes for Fintech integrations, Discovery (Blockchain, VR, Conversational UI & Chatbots), K’ching youth banking, Augmented data visualisation for Corporate banking, Appointments and contact center process, and more. Apart from wireframing the solutions I was also involved in preparing and performing qualitative user research involving card sorting, interviews and prototype testing as well as quantitative testing like AB testing and user analytics. I also gained experience in prototyping and defending solutions in front of a committee of stakeholders.

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