UX expert at KBC Bank

UX expert at KBC Bank

UX design and prototypes for Fintech integrations, Discovery (Blockchain, VR, Conversational UI & Chatbots), Augmented data visualisation for Corporate banking, Appointments and contact center process, and more.

 

Wireframing, preparing and performing qualitative user research involving card sorting, interviews and prototype testing as well as quantitative testing like AB testing and user analytics. Prototyping and presenting solutions in front of a committee of stakeholders.

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