Archive

During 2016 I set up a webshop in magento 1.9.2. Based on the porto magento theme I could develop most pages using front end html and shortcodes for blocks. The design is set up so most popular products are featured on the home page. ...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css=".vc_custom_1456153502843{padding-bottom: 10px !important;}"][vc_column][vc_column_text] Making appointments easy @ KBC   [/vc_column_text][vc_separator type="normal"][vc_column_text] Introduction [/vc_column_text][vc_separator type="normal"][vc_separator type="transparent" up="24"][vc_column_text] For this project we had to rethink appointments and the appointment process starting from the different channels. Requirements were to make appointments with KBC easier in general,...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] Service design and Customer journey mapping workshops   [/vc_column_text][vc_separator type="normal"][vc_column_text] Introduction [/vc_column_text][vc_separator type="normal"][vc_separator type="transparent" up="16"][vc_column_text]As I attained the Nielsen Norman Group UX Professional certification in Mobile and Multichannel UX, I passed the modules "Service design" and "Customer Journey mapping". This has given...